Measuring Success for Riordan Essay Example for Free

Measuring Success for Riordan Essay With the goal of realizing sustainability for the shareholders, Riordan Manufacturing is working towards a growth strategy that will further expand operations globally. Expansion of business outside of the United States and Hangzhou, China will help Riordan gain brand recognition and claim greater market share within their industry. Global operations will also help to streamline shipping processes to overseas customers, and reduce wasted hours and expenditures. With a strategy drawn up and the implementation ready to begin, Riordan Manufacturing needs to realize that progress needs to be tracked. Certain measurement techniques and assessment protocols should be in place to verify that the strategy is implemented properly. In this paper measurement guidelines will be given that will verify strategy effectiveness, assessment and feedback ideas will be outlined, and plans for strategy alterations will be defined. The evaluation and control process ensures that the company is achieving the desired goals and objectives that it is set out to accomplish. In order to setup the most appropriate evaluation process, there are many guidelines for measurement that should be considered. Cost effectiveness, relevance, and validity are attributes that should be considered when measuring outputs and outcomes. A measure is cost effective is the control and information it provides outweighs the cost of producing the data (Governor’s Office of Budget and Planning and Legislative Budget Board, 1992). The measure should also be relevant in that it relates to the company’s goals, objectives and strategies. This information should be used for assessment and decision making as well. In regards to validity, the measure should collect all information that directly relates to the scope of the process or project. All other non relevant information should be filtered and discarded to achieve the results intended. The management team of Riordan Manufacturing needs to determine the specific implementation process to be used and what results will be monitored and evaluated. In addition, the management team will be responsible for setting standards of performance used to measure performance that are detailed expressions of strategic objectives (Wheelen Hunger, 2010). Return on investment (ROI) and earnings per share (EPS) are considered to be appropriate measures that Riordan Manufacturing should use in order to determine if the company is reaching their profitability objectives. These measures are limited in that they do not display real time information and instead focus upon what has already happened. In order to combat this, steering control are used to measure variables that influence future profitability (Wheelen Hunger, 2010). Since Riordan Manufacturing is looking to increase the effectiveness of its customer service, customer satisfaction should be used as one of the company’s steering controls. Customer satisfaction can be measured through scores on the American Customer Satisfaction Index (ACSI) or through of process of comparing the total amount of sales with the amount of customer service requests and the time spent dealing with the customer’s problem. This measurement will have a direct impact upon the quarterly profits of the company.

From Roswell to Dreamland :: essays papers

From Roswell to Dreamland Are we alone in the universe? This has been a common question in modern day. It is very difficult to prove that extraterrestrials exist. However, the evidence to prove that the earth has been visited is very convincing. The Roswell incident in 1947 is one event that proves the existence of extraterrestrials. Another piece of important evidence that proves the existence of UFO's is Bob Lazars testimony of his experience working in the US secret base at Area 51. The earth has been visited by intelligent life because of the witnesses and evidence behind the story of Roswell and Area 51. On July 2nd, 1947, Jim Ragsdale was camping on a three day weekend when he saw an object "as bright as a welding torch" pass through the sky and strike the ground a few miles away. Corporal E.L Pyles saw the same thing from a military compound just outside of town. Shortly after, William Brazel found strange pieces of wreckage on his massive ranch 75 miles outside of Roswell. The newspapers were already running the story Jim Ragsdale and Corporal Pyles told of the bright light in the sky, so William knew that he had found wreckage of a "flying saucer." On July 6th, he drove to Roswell with some of the debris and he showed it to the Chaves County Sheriff, George Wilcox. After examining the debris, Sheriff Wilcox contacted Major Jesse Marcel at The Roswell Army Air Field. Marcel and is commanding officer Colonel William Blanchard both inspected the debris. They both agreed that it was nothing like they had seen before, and went to the ranch to collect more of the debris. On July 8th, Marcell and Blanchard returned with two carloads of debris. The wreckage was then flown to Fort Worth Army Air Field. At noon on July 8th 1947, Blanchard ordered a press release telling the country that the army had found remains of a crashed flying saucer. Only a few hours later, General Clemence McMullen in Washington spoke by telephone with Colonel Thomas Dubose in Fort Worth, and told him to "squash" the saucer story, create a cover story, and immediately send some of the debris to Washington. Later that evening, a press conference was held in which they announced that what had crashed was a weather balloon and not a flying saucer. All of the debris, including one very large piece that appeared to still be operable, was collected and never seen again.

Mang-Inasal

Mang Inasal Philippines is the Philippine's fastest growing barbeque fast food chain, serving chicken, pork barbeque and other Filipino favorites, was first established on December12,2003 in Iloilo City. It operates quick service. It specializes in chicken inasal an various pinoy products. The company’s menu include pinoy palamigs, pinoy and keso burger, beef singangs, and bangus sinigangs. And they also serve pork barbeque and other Filipino favorites.Mang Inasal, innovation is important because competition in the fast food industry is very tight. Product innovation is a must as it adds value to the company since products are being offered to the market for attention, acquisition orconsumption that may satisfy a need or want. In this case product innovation is done toget the attention of customers and most especially the non-customers of the company sothat they will have a chance to steal some market share of their competitors.As the saying goes, â€Å"the test of the puddin g is in the eating. † It is imperative for Mang Inasal, being in the fast food industry, to offer its customers with good food. They must thenmake sure that the taste, which the customers have grown accustomed, should bemaintained and standardized, to keep the customers hooked and coming back for more. Freshness and quality of ingredients should also be maintained as part of maintaininghigh standards with their products.Pricing also is an important to consider given that thetarget market of Mang Inasal is considered to be price sensitive. Any sudden and drasticchange in price might push the customers to find other food providers. And in theindustry that Mang Inasal is in, there many others than can provide Mang Inasal customers with other alternatives. It must then be ensured that products of Mang Inasal are priced in a way that highlights value at the same time, still affordable to its customers. The improvements and innovation in the product and services must be continuous.

Another Failure Of The Secretariat Was That The Unamir

Another failure of the Secretariat was that the UNAMIR mission was not supplied with enough resources. (1) The stats of their mission meant that they were only able to â€Å"monitor,† â€Å"assist,† and â€Å"investigate.† Although General Dallaire attempted to get cables through asking for changes in the mission’s mandate and a request for more troops to prevent a massacre, he was in instead given unclear or simple no directions. (11) This left the force unable to defence civilians, and themselves, and gave the Blue Helmets absolutely no chance to stop the killings from occurring. (2) The International community failed to provide what they stated would accompany the UNAMIR mission, which even before this failure would not have been equipped to handle a†¦show more content†¦(6) The reason a mission was sent in is because few countries were aware of the long and strenuous history between the Hutus and Tutsis, and believed that the Rwanda situation could successfully transition from civil war to multiethnic democracy. (2) Although the mission could have actually succeeded, the main countries who actually failed Rwanda and were the demise of UNAMIR were members of the Permanent 5 in the Security Council. There are three members of the P5 in the Security Council that can be closely linked to the failure in Rwanda by the United Nations. It was very evident that aid could have been sent in because troops were sent into Rwanda to evacuate foreign expatriates, but the severe lack of political will to volunteer in order to protect Rwandan civilians became very apparent. (8) The first nation state that can be linked to this failure is the United States of America. Because of the failure that the United Nations had had in Somalia, the US had very little intention of entering another mission that did not meet their national or geopolitical interest. Once it was decided that a mission needed to be sent into Rwanda, both the United States and the United Kingdom advocated for the least expensive force that could be mustered, and these economic shortcomings ended up proving incredibly fatal. (8) Boutros Boutros-Ghali requested that 5000 troops be sent into Rwanda, but the United States then advoc ated strongly againShow MoreRelatedAn Analysis and Evaluation of the United Nations Peacekeeping Role in Rwanda2919 Words   |  12 PagesAn Analysis and Evaluation of the United Nations Peacekeeping Role in Rwanda Rwanda is the most shameful example of recent failure by the international community (House of Commons, 1998/99: v). 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